![]() ![]() We then tried the top-rated apps in every respective app store, and spent way too much time migrating our personal to-do lists from one app to another.Īnd now I'm offering you what I feel is the cream of the crop. We started by finding the best apps for every platform: Android, Windows, macOS, and iPhone/iPad. Research for these pieces was exhaustive. If the issue persists, get in touch with us.To that end, we've been hard at work researching the best to-do apps, trying to find the right ones for various use cases. Device battery is not overheating (for example: when using it for a WiFi hot spot connection).Background App Refresh is allowed in the device's Settings → Todoist.Device battery level is at 30% or higher, or the device isn't running on low power mode.If the widget is running on cellular network, check if Todoist is allowed to use cellular data in the device's Settings → Mobile Data. Internet connection on the Apple device.If the Todoist widget on your iOS or iPadOS device is not syncing, check the following: Invite your collaborators to each sub-project. Sub-projects aren't shared automatically when a collaborator is invited to a parent project. The email address associated with the Todoist account of the collaborator experiencing the sync issue.The link to the affected shared project (open Todoist in your browser, go to the project, and copy the link in the address bar).If re-inviting the collaborator to your project doesn’t help, please reach out to us and include the following information in your report: If one of your collaborators is having problems seeing the same data you see in a shared project, try removing them from the project and re-inviting them. If you’re using the 2-way integration with Google Calendar and you notice that Google Calendar and Todoist aren’t syncing, please refer to the FAQ section in this article and follow the instructions. If you’re using the Outlook add-in, try clearing the cache from this directory: C:\Users\\AppData\Local\Todoist\Outlook\ My 2-way Google Calendar integration is not syncing Try disabling all extensions or plug-ins, except for Todoist, and see if this fixes the issue. In some cases, one of your other extensions or plug-ins may be blocking Todoist. If you’re using one of our Gmail, Chrome or Firefox extensions, try reinstalling it and see if that fixes the issue. My Gmail/Chrome/Firefox extensions or Outlook add-in is not syncing If Todoist isn’t syncing on your Apple Watch, please refer to this article and follow the steps in the FAQ section. Any troubleshooting steps you may have already tried to resolve the issue.A screenshot of any error/warning logs or messages.The type of data that isn’t syncing (task/comment/label/project).If the task doesn’t appear in one of your apps, it means Todoist for Web is failing to sync. If your added task does appear in Todoist for Web, try adding a new task in Todoist for Web and see if it shows up on your other Todoist apps.If it doesn’t appear, the app in which you added a task is the one having trouble syncing.Add a task from another platform (for example, in your mobile app) and see if it appears in Todoist for Web.Make sure you have the latest version of your task list (the one stored on our servers) by first logging out of Todoist for Web and then logging back in again.You can identify this by following the steps below: ![]() If you've tried all the above steps and your app still isn’t syncing correctly, report it to us as a technical issue and include the information below: In order to avoid losing your unsynced changes, note which tasks or data are not syncing before logging out of your account and in again, clearing cache, or reinstalling the app.
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